Juniper Mist AI and Cloud

Transform IT with AI-driven operations and support

Featured Products

Wi-Fi Assurance

A cloud service based on machine learning and driven by Mist AI. It replaces manual troubleshooting tasks with automated wireless operations to make Wi-Fi predictable, reliable, and measurable and provides unique visibility into user service levels.

Proactive optimization of wireless performance
Simple and secure access to resources
Dynamic packet capture for troubleshooting
Proactive root-cause identification
Network automation with APIs

Wired Assurance

The Juniper Mist Wired Assurance service brings Mist AI to access-layer switching. It sets a new network management standard with AI-driven operations and automation, improving the experiences of devices connected to resources through Juniper EX Series Ethernet Switches.

Onboard, configure, and manage Juniper EX Series switches from the Juniper Mist Cloud
Build and deploy campus fabric architectures in minutes based on intent
Leverage open APIs for third-party integration and automation across multivendor environments
Use AI-driven insights to learn exactly how switches are performing
Configure sites and switches using templates and port profiles

WAN Assurance

The Juniper Mist WAN Assurance service simplifies operations, improves visibility into end-user experiences, and shortens SD-WAN mean time to repair.

Visibility into WAN user experiences with application-based context
End-to-end user impact analyses based on WLAN, LAN, and WAN telemetry data
Automated identification and correction of gateway misconfigurations and faulty interfaces
Health insights into Session Smart Routers, SRX Series Services Gateways, and WAN links
Simplified configuration and deployment of Session Smart Routers

Marvis VNA

Meet Marvis, the first virtual network assistant (VNA) purpose-built with Mist AI for enterprise WLANs, LANs, and WANs. It fundamentally transforms network operations from reactive troubleshooting to proactive remediation through self-driving actions.

A conversational interface uses natural language to understand user intent
Marvis automatically takes action or provides recommendations to proactively fix an issue before users know it exists
Marvis Android app enables a client-level view of the network, capturing events directly from end-users’ devices
Validated Mist AI-driven support can decrease user-generated tickets by up to 90 percent

Premium Analytics

Premium Analytics offers network visibility and business intelligence to drive your digital transformation journey.

Network insights that help assure quality experiences across both wired and wireless networks
Monitoring and behavior reports for applications and clients
WAN visibility into link and application quality of experience (QoE)
Data ingestion, analysis, and reporting from Juniper and third-party network devices (not managed by the Juniper Mist Cloud)
Segmentation of visitor network traffic patterns with dynamic categorizations for insights into trends and motion flows
Third-party data ingestion and customized reporting

User Engagement

User Engagement uses virtual Bluetooth LE (vBLE) array technology and cloud-based machine learning to drive down deployment costs and improve the accuracy of real-time indoor location services, from wayfinding to location-based proximity notifications.

Implement new wireless services, such as indoor navigation and proximity messages
Drive customer behavior with contextual offers
Trigger HVAC, security cameras, and other IoT devices based on user location
Easily direct employees to available resources such as meeting rooms
Share location information with colleagues, family, and friends

Asset Visibility

Asset Visibility makes it easy to find key assets and people, with detailed location analytics always at your fingertips.

Improve product placement based on traffic patterns
Optimize staffing resources to accommodate demand
Find assets quickly
Maximize real estate usage

Juniper Mist IoT Assurance

The Juniper Mist IoT Assurance cloud service streamlines IT operations while securing network connections for headless IoT and BYOD devices. It uses Multi Pre-Shared Key (MPSK) or Private Pre-Shared Key (PPSK) as new types of identity and policy vectors to provide a simple yet comprehensive way to onboard client devices without relying on client MAC addresses.

MAC-less client device onboarding
Ability to create, rotate, and auto-expire PSKs at cloud scale
Dynamic traffic engineering
Key-based WxLAN policy
Personal WLAN
Active device usage tracking per PSK
Automated key provisioning and rotation

Mist Access Assurance

The Juniper Mist Access Assurance service provides secure wired and wireless network access control based on user and device identities. The service enforces zero-trust network access policies for guest, IoT, BYOD, and corporate devices.

Client-first experience
Granular identity fingerprinting
Network policy enforcement
High availability and geo-affinity
Single-pane-of-glass management
Automatic software updates
API-driven architecture

Overview

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.